From 0 to 30 in 6 hrs. Hello there Gainesville, FL!
So, beginning with my post earlier, I hypothesized about the state of Grooveshark. I got a lightning fast response from Ben in user relations. Through our later dialogues via my posts, his comments, and email I am thoroughly convinced that they care about what their users think. The company site says that they have 40 employees. Google Analytics tells me that 30 unique visitors visited my site today from Gainesville, FL (the Grooveshark HQ). So 3/4 of their staff visited my site today. How cool is that? Thanks to Grooveshark, Analytics, Download Squad, Cool user relations staff for a very interesting dialogue adding some spice to my day today! I have provided the whole story below for those interested (I’m looking your way Gainesville…..)
If you have time you should follow along the links with my story beginning with #1. (right click open in new tab on links)
1. I read the story on my Google Reader this morning, probably on my Instinct (Does anyone have any other way to reference this…? I was reading feeds earlier sounds like crap. Its kind of news but that too sounds so…. lame. ) and I came across the story about Grooveshark on Downloadsquad.com. i am an avid Pandora junkie so I was enthralled, especially because this article came right after this one about Pandora. To which I had previously said this.
2. I got a lightning fast response from Ben in user relations.
3. I responded to him via email and post and he responded.
4. I checked my balance – Lo and behold $10!!! That was freakin sweet.
5. So I posted my suggestions.
6. Ben’s Response to my thanking him for the deposit:
“No problem on my end! We’re more than happy to share, and like I mentioned in the comments, we try to be as open and transparent as possible. I’ll definitely take some time to sit down and reply to your first email (as well as the list of thoughts on GSLite so far) later today, once things get a little less crazy in here.
Thanks again for everything, and let me know if there’s anything I can do!
-Ben”
7. I checked analytics and calculated that 30 of their 40 employees had viewed my site, because I don’t know why anyone else in Gainesville, FL would be checking my site. What a fun day. Thanks Grooveshark!
No related posts.
