Sean’s Rant

Seth,

Did you contact Air Canada directly about this?

Just wondering if you had accepted my challenge?

Seth Godin had a comment about restaurant service.

Seth,

I really like your blog. it is interesting, has varied topics and has a lot of recent information.

I challange you. Every time you make a company specific complaint, that you must have tried to tell a decision maker at the company before blogging about it.

I’ve tried trackbacks multiple times before but I’ll try again. Now technorati too

I had a decent experience when using my customer service vouchers last weekend. I had to use them or lose them, which I didn’t like, but aside from that this experience wasn’t so bad. We were wondering about our first flight, because it was delayed, but  so was our connecting flight. If our connecting flight hadn’t been late we would have missed our connection, but it wasn’t so it worked out. This could have been just like last time though. I will do my best to avoid NWA because this type of thing seems to be regular.

This site is cool, it gives you a heads up on customer service and what to expect from products and companies. It is just trying to check it before you make a decision to go through with a service or product that is tough.

I took my phone in because I had a few problems with it. It is almost a year old and the directional pad center key is falling of and the camera isn’t working right. Neither are that big of a deal as far as interfering with the functionality of the actual phone and its functions but nevertheless are necessary items. So I took it in and it is still under warrantee, which requires that I send it in and use a loaner phone. This kind of sucks because I really like my phone and the loander phone isn’t that cool. I am paying for insurance which would replace my phone if I ‘lost it’ for $35 which I should have just done. It would have been worth the month for me not using it to just pay it. But then I would have to manually type in my numbers. Its silly that because I am still within manufacturer warrantee that I have to wait. Like a punishment.